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NL Streaming Platform Launched

And me too.
I have found that 3 previous emails were undelivered!!

Sorry, we were unable to deliver your message to the following address.

<suscriptions@streamamg.com>:
550: 5.4.1 Recipient address rejected: Access denied. AS(201806281) [VI1EUR02FT029.eop-EUR02.prod.protection.outlook.com 2023-
Sorry, we were unable to deliver your message to the following address.

<suscriptions@streamamg.com>:
550: 5.4.1 Recipient address rejected: Access denied. AS(201806281) [VI1EUR02FT029.eop-EUR02.prod.protection.outlook.com
02-11T13:57:13.989Z 08DB0BE0F4F90FE8]
Anyone any idea why?
 
And me too.
I have found that 3 previous emails were undelivered!!

Sorry, we were unable to deliver your message to the following address.

<suscriptions@streamamg.com>:
550: 5.4.1 Recipient address rejected: Access denied. AS(201806281) [VI1EUR02FT029.eop-EUR02.prod.protection.outlook.com 2023-
Sorry, we were unable to deliver your message to the following address.

<suscriptions@streamamg.com>:
550: 5.4.1 Recipient address rejected: Access denied. AS(201806281) [VI1EUR02FT029.eop-EUR02.prod.protection.outlook.com
02-11T13:57:13.989Z 08DB0BE0F4F90FE8]
Anyone any idea why?
The letter 'b' is missing from 'subscriptions'
 
I note when sending to the nationalleaguelive@streamamg.com address it changes to 'D Marshall' - and when receiving a refund from a previous mistake - this time by me - it came from the same 'D Marshall'.
Am assuming this is a person? Anyone else getting the same message?
I think a phone call to the Non-League Paper might be the next port of call...
 
I like the way on the receipt email they suggest if we need any further assistance to just contact them - without providing any contact details

1676149090730.png
 
I will watch Halifax game on steaming as I have no time to go to root hall, after work. This is their last chance, one more bad steaming, enough is enough.
 
I will watch Halifax game on steaming as I have no time to go to root hall, after work. This is their last chance, one more bad steaming, enough is enough.
I think the quality of streaming is down the the home club. Ours has always been good, suggest it will be the same for Notts County.

Maidenhead it seems don’t take it seriously- unless clubs like Maidenhead are made to feel the financial pain for substandard product you wonder what incentive there is for a lot of these smaller clubs?
 
I think the quality of streaming is down the the home club. Ours has always been good, suggest it will be the same for Notts County.

Maidenhead it seems don’t take it seriously- unless clubs like Maidenhead are made to feel the financial pain for substandard product you wonder what incentive there is for a lot of these smaller clubs?
I have been thinking the same thing. Maidenhead average home attendance is only 1,400, including visiting fans, so it’s clear they do not have enough fans to reap much, if any, revenue from the streaming service. Therefore, if the club are responsible for providing the stream, they are going to spend as little as possible on the equipment and human resources. However, as someone has said above, it is difficult to understand why the camera used provided a picture so inferior to that of any smart phone on the market these days.
 
I have been thinking the same thing. Maidenhead average home attendance is only 1,400, including visiting fans, so it’s clear they do not have enough fans to reap much, if any, revenue from the streaming service. Therefore, if the club are responsible for providing the stream, they are going to spend as little as possible on the equipment and human resources. However, as someone has said above, it is difficult to understand why the camera used provided a picture so inferior to that of any smart phone on the market these days.
If as a club you are unable to provide an adequate stream then they should admit it and not provide a sub standard stream.Firstly all very frustrating that we are not being given what we should and moreover the Steaming company totally ignoring all our complaints.Not the way to treat your customer
 
Refund email also received. Not sure if it was the email complaint or the complaint via PayPal that prompted it.

Guess the person dealing with complaints/refunds was on annual leave last week!!!
 
Email received, I repeat, Email received.

"Hi, Thanks for getting in touch and sorry for the delay in getting back to you.

We apologise for the inconvenience caused when trying to view.

I have refunded you on the pass. This will appear in your bank account within 5-7 working days."

hooray
 

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