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NL Streaming Platform Launched

Email received, I repeat, Email received.

"Hi, Thanks for getting in touch and sorry for the delay in getting back to you.

We apologise for the inconvenience caused when trying to view.

I have refunded you on the pass. This will appear in your bank account within 5-7 working days."

hooray
Did you use @The Big Dady's email second time round?
 
Interesting
I sent mine at half time Tuesday and now wondering if emails sent earlier than sat have been binned.
No I don't think so. I emailed Tues and wed and did PayPal complaint on I think Friday.

Its clear they're giving refunds so I'd give it a day or 2 for them to work through the complaints before following up
 
Me neither. Just sent another.

refund came from this address as below

nationalleaguelive@streamamg.com

Received 2 emails, this one below and an ‘official’ one with my credit card info.

Hi,

Thanks for getting in touch and sorry for the delay in getting back to you.

We apologise for the inconvenience caused when trying to view.

I have refunded you on the pass. This will appear in your bank account within 5-7 working days.

If you need anything else, please let me know.

Kind regards,

Ryan
 
Got notification of my complaint re.-the Maidenhead game:-
<Hi,

Thanks for getting in touch and sorry for the delay in getting back to you.

We apologise for the inconvenience caused when trying to view.

I have part refunded you the equivalent of 1 round of fixtures on your half season pass. This will appear in your bank account within 5-7 working days.

If you need anything else, please let me know.

Kind regards,<

Motto it pays to complain:-)
 
Yes mine refunded too.
I just hope the cost is either born by the streaming company or Maidenhead. The thought of the club being penalised financial as a result of Maidenhead raking all concerned for a ride sticks in the throat.
Maybe the FA can fine Maidenhead (even if no handbags were involved)
 

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