RHB
Return to Modnomor Mountain⭐⭐🦐
BT I finally decided to dump Sky for my broadband and go across to BT Infinity. I placed the order on 22 July. They promised my modem would arrive on the 4thAugust - it did, they told me my activation date would me 7th August - It wasn't. I rang BT on the 8th and was told there had been delay and I could expect an update on 11th Aug. Got my update via answerphone, they're (Outreach) are still working on it, update in a week. Ran BT expressed my sadness in a forceful way. The poor girl rang the engineers and they have now promised to do the work by 14th Aug. Then BT will ring me and tell me my new connection date. FFS. Luckily Sky haven't chopped our current connection. BT World Class? My arse!
Loads of phone calls later, both ways, got told that there was insufficient capacity in the cabinet to connect me. We had a very pleasant chat about it all, I got my very own BT problem manager, and I finally got connected today. I have to say the line now goes like greased ****, from 7 meg with Sky to 47 meg with BT.