prittlewellshrimper
Manager
I've read with interest the comments re the ticket farce on Saturday and The Clubs immediate defensive response . 1. A family member went to the new ticket office during the week to buy a ticket for the Tranmere game . He was the ONLY person in there at the time and it took him almost an HOUR to buy one ticket . The Club must have been aware at this point that there was a problem with the system . 2. I arrived at the ground , as advised , early ie before 2 pm so that my 7 year old daughter ( a poss future fan ??) could enjoy the Family Bonanza ie have her face painted, see the pop music etc etc and due to the queue we got into the ground at about 10 to 3 . 3.Why do the powers that be in the Commercial / Catering Depts imagine that supporters might not want some refreshment after 1/2 time. At half time v Oldham I was in a queue for some cold drinks that moved only a couple of feet in 10 minutes in the East Green area , in the end i gave up as it was obvious that if i waited i would miss the start of the second half but i did venture to the front of the queue to seek an explanation and to let the staff know that they were coting the Club money by their obvios slowness only to me met by a snarled response and rolled back eyes and someting along the lines of only having one cold drinks machine . With the above in mind i decided not to bother trying at half time and waited for 5 minutes into the 2 nd half before trying to buy a cold drink uh uh !!! " sorry sir we're closed" . so my 7 year old had to stay thirsty and my money stayed in my pocket !! The Kiosks only have a window of opportunity to make money for 2 hours a fortnight !!! why not make it 2 1/2 ?? dont tell me they wouldnt sell enough to cover staff wages !!!!! 4. The delay on Saturday was added to by the ticket office staff insisting in taking every purchasers name address phones no.s etc to put into the clubs database. I could go on with these silly points but the point is this IF i was a first timer at Roots Hall these little things all add up to make me think twice about returning . Pull your fingers out , the standard off the pitch is not good enough simple as that .