Aldershot Town and the Small Claims Court

[wally4pm]

Has anyone considered consulting the Football Supporters' Federation to see if they are willing to get involved and use their resourses to represent the genuine fans that were involved, both from Aldershot and Southend?

 

[Fish]

In your opinion or in law?

It's a fact that the T&C's are on the website. By law that's deemed public domain because anyone can see them.

In my opinion that means anyone who buys tickets is bound by those conditions and they can't complain afterwards.

South Bucks, it's not illegal to sell tickets for something you can't be sure will go ahead. Every time you buy a train ticket, you can't guaruntee the service will happen - the line could be bombed before your train is due to arrive. Nothing in life is certain. We sell and buy tickets based on a probability that the event will go ahead. As buyer, you should always be aware of whether your protected if the event doesn't go ahead.

Furthermore, unless you bought a ticket on the day, (you don't say when you bought yours), I'd imagine you'd be extremely hard pressed to prove that Aldershot sold tickets knwoing the lights problems would cause the game to be abandoned. They'd used the lights successfully earlier in the month, so why should they think any different for our game?

 

[andykn]

I think the advance knowledge bit, either of the T&Cs or the possible failure is irrelevant. We bought a product that they didn't supply due to their own failing. So we are entitled to our money back. They can't override our statutory rights with T&Cs. Fog, fair enough, floodlight failure, their fault.

 

[BLUEBLOOD]

I'm sure i'll get shot down in flames for suggesting it but i still can't help but feel most of peoples annoyances over this are down to the fact that we were denied a probable victory

 

[Hotman]

how about getting a life, it's £25 for ****s sake, **** happens... if you lot put this effort into something worthwhile you'd have made it back several times over.

 

[andykn]

I'm sure i'll get shot down in flames for suggesting it but i still can't help but feel most of peoples annoyances over this are down to the fact that we were denied a probable victory

how about getting a life, it's £25 for ****s sake, **** happens... if you lot put this effort into something worthwhile you'd have made it back several times over.

Some people will demand a refund if they've been sold shoddy goods and some won't bother.

Some people will allow themselves to be taken for a ride and some won't.

 

[Hotman]

Some people will demand a refund if they've been sold shoddy goods and some won't bother.

Some people will allow themselves to be taken for a ride and some won't.

It's about understanding the value of time. And the fact that court fees for the small claims court are £35 IIRC - muppets!! Add all these lawyers they're speaking to - :joke:

 

[Mick]

It's a fact that the T&C's are on the website. By law that's deemed public domain because anyone can see them.

In my opinion that means anyone who buys tickets is bound by those conditions and they can't complain afterwards.

South Bucks, it's not illegal to sell tickets for something you can't be sure will go ahead. Every time you buy a train ticket, you can't guaruntee the service will happen - the line could be bombed before your train is due to arrive. Nothing in life is certain. We sell and buy tickets based on a probability that the event will go ahead. As buyer, you should always be aware of whether your protected if the event doesn't go ahead.

Furthermore, unless you bought a ticket on the day, (you don't say when you bought yours), I'd imagine you'd be extremely hard pressed to prove that Aldershot sold tickets knwoing the lights problems would cause the game to be abandoned. They'd used the lights successfully earlier in the month, so why should they think any different for our game?

It is unreasonable (and the word "reasonable" counts for an awful lot in law) to expect someone, who maybe doesn't even have a computer, to gain access to a website to ascertain T & Cs of a ticket purchase.

 

[Tampa Blue]

I'm sure i'll get shot down in flames for suggesting it but i still can't help but feel most of peoples annoyances over this are down to the fact that we were denied a probable victory

..........possibly, but even though I wasn't there, the fact that it was Boxing Day would have contributed to my annoyance more than the fact that we were winning - and then the 'official' Aldershot attitude would have been the straw that finally broke my camel's back

 

[andykn]

It's about understanding the value of time. And the fact that court fees for the small claims court are £35 IIRC - muppets!! Add all these lawyers they're speaking to - :joke:

I believe you get the fee back if you win.

And even filing, or the threat of it may get your money back.

And I paid for my French Brother-in-Law's ticket too.

And there's more to life than just money, there's the principle of not being dumped on and just taking it.

 

[OldBlueLady]

I believe you get the fee back if you win.

And even filing, or the threat of it may get your money back.

And I paid for my French Brother-in-Law's ticket too.

And there's more to life than just money, there's the principle of not being dumped on and just taking it.

And where would we be without principles?

 

[Napster]

And where would we be without principles?

I'd just shop in Concept Man.

 

[rlb999]

As someone who uses the small claims court regularly, this simply isn't worth the hassle, gents (and ladies).
Bang a tenner on us to win the re-arranged match, and with luck you'll make up your lost money. You'll have more fun too.

 

[Hotman]

I believe you get the fee back if you win.

And even filing, or the threat of it may get your money back.

And I paid for my French Brother-in-Law's ticket too.

And there's more to life than just money, there's the principle of not being dumped on and just taking it.

bless! That's so sweet :smile:

But seriously - filing fee, hearing fee, plus the fact that the case will be held near the defendant - are you really sure it's worth it?!

 

[swindonshot]

While I wish you all good luck in making a claim n' all... given that those of you who are bleating the most don't appear to have bothered researching any of your "arguments", here are a few reminders:

2. The T&C are posted on the OUTSIDE of theTurnstiles not just the club website – so that excuse isn't valid (unless you want to claim you can't read. Lets also face it... whould you have read them anyway? I've been a football supporter since the mid 80's and never have).

1. The ticket issue has been done the death and STILL some of you can’t get it through your thick skulls… YOUR CLUB did not return the un-used tickets in time so rather than allow you lot to stand outside waiting for them to arrive the SAFETY OFFICER (who is qualified to allow this sort of thing) allowed the issue of Shrewsbury tickets to allow you to enter the ground so it's a NON-POINT. It could have said anything on the ticket, the piece of paper you receive is all that is required. Once YOUR CLUB had returned the un-sold tickets, they were used.
2. Of course the "lawers" you spoke to are "interested"... they don't make money turning customers away now do they? Still, it's your money so fill your boots. You had 45 minutes of the game though, so would imagine a District Judge will only say you get £8.50 back.

Good luck though.

 

[McNasty]

While I wish you all good luck in making a claim n' all... given that those of you who are bleating the most don't appear to have bothered researching any of your "arguments", here are a few reminders:

2. The T&C are posted on the OUTSIDE of theTurnstiles not just the club website – so that excuse isn't valid (unless you want to claim you can't read. Lets also face it... whould you have read them anyway? I've been a football supporter since the mid 80's and never have).

1. The ticket issue has been done the death and STILL some of you can’t get it through your thick skulls… YOUR CLUB did not return the un-used tickets in time so rather than allow you lot to stand outside waiting for them to arrive the SAFETY OFFICER (who is qualified to allow this sort of thing) allowed the issue of Shrewsbury tickets to allow you to enter the ground so it's a NON-POINT. It could have said anything on the ticket, the piece of paper you receive is all that is required. Once YOUR CLUB had returned the un-sold tickets, they were used.
2. Of course the "lawers" you spoke to are "interested"... they don't make money turning customers away now do they? Still, it's your money so fill your boots. You had 45 minutes of the game though, so would imagine a District Judge will only say you get £8.50 back.

Good luck though.

Anything to publicise your club are tin-pot and non-league will do for me.

 

[Crabby Shrimper]

You had 45 minutes of the game though, so would imagine a District Judge will only say you get £8.50 back.

That's still more than your club are offering as a refund.

Also, the fans that went paid for a 90minute League fixture. Unless the goal scored is going to count, and just the remaining 45 minutes get played, the 45 minutes seen were not a league fixture. Therefore surely a full refund should be the entitlement?

 

[South Bucks Shrimper]

South Bucks, it's not illegal to sell tickets for something you can't be sure will go ahead.

True, but as I bought my ticket at the turnstile they were already aware that there was a problem.

Every time you buy a train ticket, you can't guaruntee the service will happen - the line could be bombed before your train is due to arrive. Nothing in life is certain. We sell and buy tickets based on a probability that the event will go ahead. As buyer, you should always be aware of whether your protected if the event doesn't go ahead.

Again true. But if, for example, I walk up to the ticket office at Kings Cross and buy a £100 ticket for a trip on the 3 o'clock train to Newcastle and they already know there is a problem with the train, I would not be happy. I would be even less happy if they said I could go on a later train if I paid another £50. As it happens that line is East Coast Trains and if your journey is delayed by an hour or more you get a 100% refund.

I'd imagine you'd be extremely hard pressed to prove that Aldershot sold tickets knwoing the lights problems would cause the game to be abandoned.

Their CEO states this fact on their website: http://www.theshots.co.uk/news/Aldershot81941.ink - "It was evident prior to kick off that a problem was being experienced when the pylons were powered on".

I accept that people who purchased their tickets in advance are bound by the, in my opinion, unfair terms and conditions. But when I bought my 3 tickets they already knew there was a problem.

Yes, it is a principle, and no it isn't a tenner - it is £51.

 

[andykn]

And where would we be without principles?

Aldershot?

 

[andykn]

As someone who uses the small claims court regularly, this simply isn't worth the hassle, gents (and ladies).
Bang a tenner on us to win the re-arranged match, and with luck you'll make up your lost money. You'll have more fun too.

So what amount below which do you just shrug and say "that's life, I'll let myself be stiffed this time"?