Watching ifollow on TV

Mad Cyril · Oct 31, 2020

The link to watch the game seems to appear at random.

Cultist of Sooty · Oct 31, 2020

The option to watch again has reappeared now for me, like with others, with about 10 mins gone. Clearly this new authentication they were doing was completely b0rked.

I have sent a strongly-worded complaint to both iShitshow and to SUFC. I mean, we're terrible but IShitshow make us look like Barcelona.

WightShrimper · Oct 31, 2020

No audio though on cheapo service.

Shrimper in France · Oct 31, 2020

Back on here now... refreshed and had to wait a while but now back on.

Stuart W · Oct 31, 2020

IFollow and their staff clearly not fit for purpose.

Sammy Shrimper · Oct 31, 2020

Back on now but missed the first 10 minutes. See we didn’t score ?

ms brush · Oct 31, 2020

Just sent a complaint to the guys at the ticket office (who have been great to be fair) and ifollow - still sorting out Tuesdays mess.

Back on now, missed 14 minutes!

Chris Powell's mate · Oct 31, 2020

Hw does one log on using the app, please?

WightShrimper · Oct 31, 2020

Chris Powell's mate said:
Hw does one log on using the app, please?

Home screen. 3 bars top left. Scroll to bottom.

RHB · Oct 31, 2020

Because I lost it for the first 10 mins I stupidly bought a match pass, cue return of picture. Mug or what.

Chris Powell's mate · Oct 31, 2020

WightShrimper said:
Home screen. 3 bars top left. Scroll to bottom.

Thanks, but the last option is 'preferences'. I'm going to guess there should be another?

Tommy2holes · Oct 31, 2020

Anyone else getting a small screen?

Chris Powell's mate · Oct 31, 2020

Tommy2holes said:
Anyone else getting a small screen?

Not getting any screen (or sound).

Stuart W · Oct 31, 2020

IFollow and Southend United are a marriage made in heaven.

Skyblue · Oct 31, 2020

Is Ifollow stuffed again? Ive have spent the whole fist half trying to get the commentary up.

Cultist of Sooty · Oct 31, 2020

Skyblue said:
Is Ifollow stuffed again? Ive have spent the whole fist half trying to get the commentary up.

Apart from the first ten minutes, it's been fine for me. TBH, I wish I had the option to just watch with ambient sound.

RHB · Oct 31, 2020

Try as I may, I can't find the correct email address of iFollow to allow me to request my 10 quid back for today's game. As an S/T holder I logged in and got the 'watch now' which worked and then I just buffered and buffered so I bought a match pass in desperation at 3.20pm and bugger me the picture returned. So, does anyone have the relevant email?

Cheers in advance.

Tinks · Oct 31, 2020

Rootshallbloke said:
Try as I may, I can't find the correct email address of iFollow to allow me to request my 10 quid back for today's game. As an S/T holder I logged in and got the 'watch now' which worked and then I just buffered and buffered so I bought a match pass in desperation at 3.20pm and bugger me the picture returned. So, does anyone have the relevant email?

Cheers in advance.

Try this
ifollow@efl.com

RHB · Oct 31, 2020

You are a star @Tinks, thanks

Maldon Shrimper · Oct 31, 2020

Rootshallbloke said:
Try as I may, I can't find the correct email address of iFollow to allow me to request my 10 quid back for today's game. As an S/T holder I logged in and got the 'watch now' which worked and then I just buffered and buffered so I bought a match pass in desperation at 3.20pm and bugger me the picture returned. So, does anyone have the relevant email?

Cheers in advance.

Good luck in your endeavours in getting a refund as I have mentioned earlier in this thread despite sending an email I have waited at least 2 weeks before I got an answer.My I suggest after sending the email you phone them on the number I mentioned earlier it may speed matters