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Streaming - DAZN

Forums New posts
Has anyone else had problems with DAZN on the admin side? When the switch was made from NLTV it was clearly stated that existing subs would continue on the same basis and no action was required. So far so good but the usual DD was not taken on the next due date. I then received an email from DAZN advising me that my details needed updating. As requested I logged on to the website where it was confirmed my details remained the same so I did nothing. I then received an email advising me that my sub would be terminated unless I updated my details. I duly logged on and attempted to use an alternative method of payment thinking this would get round the problem, but each time I tried the card I used was rejected as unacceptable despite being a NatWest Mastercard so I then tried to vary my sub by switching to a yearly one which again was rejected as DAZN did not accept the card. At which point I gave up and sent an email to their help desk. When I checked my bank account, to my amazement I found no less than 5 pending debits to DAZN! I then emailed them again and received a totally inappropriate standard response with the usual blather about how customer care is so important to them. I emailed back and the latest nonsensical reply was that yhey would cancel my sub from January. I have of course responded and await their reply with no great expectation that they might finally sort this farce out. Their help desk appears to be somewhere in the Third World judging by the names used by their psuedo friendly staff.
 
Live in Spain and used to subscribe to DAZN. Decided to leave and tried to cancel. What a nightmare- calls from customer service, bot conversations - went round in circles for a month.
Transferred over NL account for NL football and it's been OK.
 
In case it assists... you don't have to subscribe to DAZN just to get the NL games. It's a bit confusing but basically ignore the DAZN subscription request and just go direct to the NL matches and get the games through that.
 
fbm said:
In case it assists... you don't have to subscribe to DAZN just to get the NL games. It's a bit confusing but basically ignore the DAZN subscription request and just go direct to the NL matches and get the games through that.
Click to expand...
Still need a VPN for Saturday games though?
 
Have now exchanged more than a dozen emails with this awful outfit in an effort to get refunds for no less than five unauthorised debits to my bank account and each reply from them only makes the situation worse. I checked up on Trust Pilot to try to gauge the overall reaction to their operation bearing in mind they cover much more than our humble National League. 4395 reviews with 97% awarding one star and many of these stating they only awarded one star because no stars was not an option. Whatever have the National League got us into!
 
Has any connected their laptop/computer to the tv when using DAZN via a VPN? I tried during the FGR game but the stream would just buffer but then resume normally when I disconnected any just watched on my laptop screen.
 
SUFCGoals said:
Has any connected their laptop/computer to the tv when using DAZN via a VPN? I tried during the FGR game but the stream would just buffer but then resume normally when I disconnected any just watched on my laptop screen.
Click to expand...
I haven't on DAZN, but did it loads of times via VPN on the old NLTV system. Do you have the ability to cast the laptop screen to your TV as an alternative?
 
RHB said:
I haven't on DAZN, but did it loads of times via VPN on the old NLTV system. Do you have the ability to cast the laptop screen to your TV as an alternative?
Click to expand...
Yeah NLTV was absolutely fine. HDMI straight from laptop to TV. Thinking about getting Apple TV so I can connect that way.

Sometimes I've tried hooking up iPlayer or ITVX from Laptop to TV and the same thing happens. Must be some block on their end. SkyGo works completely fine though
 
SUFCGoals said:
Yeah NLTV was absolutely fine. HDMI straight from laptop to TV. Thinking about getting Apple TV so I can connect that way.

Sometimes I've tried hooking up iPlayer or ITVX from Laptop to TV and the same thing happens. Must be some block on their end. SkyGo works completely fine though
Click to expand...
I've only used a VPN once for an away game, but I loaded it onto my Android TV along with the DAZN app and it all worked provided the VPN was set to the USA.
 
Oh oh! I've just logged into DAZN using the Nord VPN set to USA, and whist I can see the forthcoming games the App says the game is not available in my region. Tried again using Germany, same problem. Anyone else having problems? It doesn't matter for this Saturday as I'll be at the game, but the York game is a worry.
 
SUFCGoals said:
Has any connected their laptop/computer to the tv when using DAZN via a VPN? I tried during the FGR game but the stream would just buffer but then resume normally when I disconnected any just watched on my laptop screen.
Click to expand...
I connect my computer to the TV to stream the NFL on DAZN and that’s fine.
 
RHB said:
Oh oh! I've just logged into DAZN using the Nord VPN set to USA, and whist I can see the forthcoming games the App says the game is not available in my region. Tried again using Germany, same problem. Anyone else having problems? It doesn't matter for this Saturday as I'll be at the game, but the York game is a worry.
Click to expand...
I had the same problem until I closed my browser completley then set the VPN to USA and then logon to dazn. All the matches were then listed (plus I bought my 1 week sub first before I did all this)
 
RHB said:
Oh oh! I've just logged into DAZN using the Nord VPN set to USA, and whist I can see the forthcoming games the App says the game is not available in my region. Tried again using Germany, same problem. Anyone else having problems? It doesn't matter for this Saturday as I'll be at the game, but the York game is a worry.
Click to expand...
That was exactly my problem last home game and couldn’t resolve. Wonder if it’s a Nord problem
 
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