Retro Shirt orders delayed

[OldBlueLady]

How long from ordering did they take to be delivered Kay?

It would appear that a bulk order carries more importance to World Ripoff.

I don't know Nik. @Suffolk Shrimper In Dorset might be better placed to answer.

 

[Suffolk Shrimper In Dorset]

I don't know Nik. @Suffolk Shrimper In Dorset might be better placed to answer.

Kay, it's Gary who now deals with World Retro on behalf of the Trust, i have been out of that loop for over a year tho i did deal with them recently just re the Match for Micky kit (which was fine and sorted in time as i put the pressure on them re it). I do know that WR have had some big delay issues and that i believe it will be discussed at the Trust Board meeting on Monday. Certainly i think their service of late has been very poor and something drastic in my view (tho its not now me to steer and sort it) needs to happen.

 

[OldBlueLady]

Kay, it's Gary who now deals with World Retro on behalf of the Trust, i have been out of that loop for over a year tho i did deal with them recently just re the Match for Micky kit (which was fine and sorted in time as i put the pressure on them re it). I do know that WR have had some big delay issues and that i believe it will be discussed at the Trust Board meeting on Monday. Certainly i think their service of late has been very poor and something drastic in my view (tho its not now me to steer and sort it) needs to happen.

Yeah, I know that, but @GBJ was asking about the M4M shirts?

 

[Suffolk Shrimper In Dorset]

Yeah, I know that, but @GBJ was asking about the M4M shirts?

Ah, less haste more speed, I must learn to read the question

It took about eight weeks to get the kit sorted - WR were always going to be the best option provided they delivered and so I applied huge pressure with micro management on it all, agreeing a spec which they drafted and I tweaked, they set the delivery times in writing (which they missed by two weeks but as I kept in touch and had some wriggle room it wasn't an issue). He knew it was for a charity match and that they just had to sort it otherwise the s$$t would hit the fan and in the end he flew the kit in himself to meet me at Bournemouth Airport (sometimes the effort we go to at the Trust to do these things just gets a little too much). So, a lot of effort, if I'd just said yes I'll have those, paid the money and waited we could have risked Barry Silkman and co playing in their birthday suits at M4M, not a good look though maybe we might have increased the attendance

I know they have had issues re changing factory supplier which has caused them to start from scratch re all the kit templates but it is simply no excuse for how they have treated folk let alone the unacceptable delays.

When I started it all off and grew the range the product was good and the delivery times (tho it still needed a lot of management) were ok. The price is good too (and still is). Indeed, the M4M kit was very good quality - I asked Garry Nelson yesterday what he thought of it and he said the whole Legends squad thought it very good. But we can't keep suffering their delays and poor comms - that is why in the end I had to hand over managing it to someone else on the Trust Board as it was detracting from my SUEPA work which was expanding anyway and there are only so many hours in the day. Plus I had a bit of a fall out with the WR guy and felt someone else would be better to deal with him.

Handling the WR kits from a Trust perspective should be easy and interesting too - just develop the range and let WR deal with the orders direct with customers. But the Trust instead gets bogged down in customer complaints who rightly seek to ask us what is happening when WR fail to supply

It is such a shame, but we should in my view cut them adrift completely and that is what I will be saying at the Trust Board meeting tomorrow.

 

[drummers grandad]

Ah, less haste more speed, I must learn to read the question

It took about eight weeks to get the kit sorted - WR were always going to be the best option provided they delivered and so I applied huge pressure with micro management on it all, agreeing a spec which they drafted and I tweaked, they set the delivery times in writing (which they missed by two weeks but as I kept in touch and had some wriggle room it wasn't an issue). He knew it was for a charity match and that they just had to sort it otherwise the s$$t would hit the fan and in the end he flew the kit in himself to meet me at Bournemouth Airport (sometimes the effort we go to at the Trust to do these things just gets a little too much). So, a lot of effort, if I'd just said yes I'll have those, paid the money and waited we could have risked Barry Silkman and co playing in their birthday suits at M4M, not a good look though maybe we might have increased the attendance

I know they have had issues re changing factory supplier which has caused them to start from scratch re all the kit templates but it is simply no excuse for how they have treated folk let alone the unacceptable delays.

When I started it all off and grew the range the product was good and the delivery times (tho it still needed a lot of management) were ok. The price is good too (and still is). Indeed, the M4M kit was very good quality - I asked Garry Nelson yesterday what he thought of it and he said the whole Legends squad thought it very good. But we can't keep suffering their delays and poor comms - that is why in the end I had to hand over managing it to someone else on the Trust Board as it was detracting from my SUEPA work which was expanding anyway and there are only so many hours in the day. Plus I had a bit of a fall out with the WR guy and felt someone else would be better to deal with him.

Handling the WR kits from a Trust perspective should be easy and interesting too - just develop the range and let WR deal with the orders direct with customers. But the Trust instead gets bogged down in customer complaints who rightly seek to ask us what is happening when WR fail to supply

It is such a shame, but we should in my view cut them adrift completely and that is what I will be saying at the Trust Board meeting tomorrow.

It's still going on, I ordered the military union flag shirt, paid, but 4 weeks later, no delivery and emails are being ignored.
I ordered the shirt because I saw it on the forum, liked it, and thought because it's on our forum it can be trusted.
I feel I've been scammed

 

[GBJ]

It's still going on, I ordered the military union flag shirt, paid, but 4 weeks later, no delivery and emails are being ignored.
I ordered the shirt because I saw it on the forum, liked it, and thought because it's on our forum it can be trusted.
I feel I've been scammed

Raise an incident with your bank. They’ll refund you.

I waited 3 months and gave up. The day I complained to my bank, they refunded me within a couple of hours.

 

[Suffolk Shrimper In Dorset]

It's still going on, I ordered the military union flag shirt, paid, but 4 weeks later, no delivery and emails are being ignored.
I ordered the shirt because I saw it on the forum, liked it, and thought because it's on our forum it can be trusted.
I feel I've been scammed

Sorry to hear about this - my last post on this thread from Nov 2024 mentioned the problems and the Trust's intentions - I confirm that we took the decision I mentioned to no longer promote WR' s replica shirts. They will tho remain on WR's site - we cannot do anything about that as that is not the Trust's site.

Just to add fyi that the army shirt (which I agree is a nice design) was never anything to do with the Trust - the separate army related fan group dealt with that entirely themselves.

 

[drummers grandad]

Sorry to hear about this - my last post on this thread from Nov 2024 mentioned the problems and the Trust's intentions - I confirm that we took the decision I mentioned to no longer promote WR' s replica shirts. They will tho remain on WR's site - we cannot do anything about that as that is not the Trust's site.

Just to add fyi that the army shirt (which I agree is a nice design) was never anything to do with the Trust - the separate army related fan group dealt with that entirely themselves.

I've sent a dm to cricko, with all relevant information, I like shirt, so hope he can put on pressure.
If not.then I'll get my money back from my bank, and give them every detail of how hard I've tried to get the shirt delivered

 

[OldBlueLady]

I've sent a dm to cricko, with all relevant information, I like shirt, so hope he can put on pressure.
If not.then I'll get my money back from my bank, and give them every detail of how hard I've tried to get the shirt delivered

I'm not sure why you've done that? Just report it to your bank and they should refund. The Shrimpers Trust have now totally withdrawn any support for this company, but, as Andy said, the military shirt was never anything to do with the Trust.

 

[drummers grandad]

I'm not sure why you've done that? Just report it to your bank and they should refund. The Shrimpers Trust have now totally withdrawn any support for this company, but, as Andy said, the military shirt was never anything to do with the Trust.

I thought it was cricko dealing with it, but after rereading I found it's jphfitz
Clutching at straws, I know , but I love the shirt, and hoping that pressure can get a result

 

[GBJ]

I thought it was cricko dealing with it, but after rereading I found it's jphfitz
Clutching at straws, I know , but I love the shirt, and hoping that pressure can get a result

If in doubt, always blame @Cricko

 

[drummers grandad]

If in doubt, always blame @Cricko

I'm t wasn't cricko, I had said it was jphfitz
He hasn't even the ad the decency to reply, if he even exists.
I've gone to the bank to reimburse my stolen money