Hawkwell Blue
Manager
Ever felt you were the victim of a standard reply...gee thanks FL!
I have heard nothing from Accrington while SUFC did acknowledge my e-mail but had nothing to answer, I just copied them in.
Here it the FL reply to my e-mail that is below...
Nick,
Thank you for your email regarding the postponement of the Accrington versus Southend fixture. Obviously, a late postponement is always disappointing, not least to travelling supporters.
On this occasion, the referee made his decision to call off the match due the pitch being in an unplayable condition and to ensure the safety of players and officials involved.
Unfortunately, the rainfall in the 24 hours preceding kick-off caused the pitch to become extremely heavy, and whilst a significant amount of work was carried out by the club to remedy the surface in the hours leading up to the scheduled kick off time, on this occasion a postponement was necessary.
Ticketing arrangements for the re-arranged fixture have yet to be confirmed by the club.
Regards,
Andrew Pomfret
Customer Services Officer
The Football League Limited
I wrote....
Dear Sirs,
I am not sure where the blame lies there so I thought I would send this to both of you. (FL & Accrington)
I refer to the above mentioned game that was postponed at 1.30 on Saturday without any prior suggestion that the game was in doubt. A party of four of us travelled, under false pretences as it transpired, from Essex, Norfolk and Cambridgeshire at considerable cost.
Obviously had there been any hint that the game was in doubt and an understandable earlier pitch inspection planned following Friday night’s rain then we would have set off later and had the chance to turn around thus saving us money and time.
At the very least I think we deserve a full explanation to the shambles and ideally some form of compensation – this is not how a business should be run. We do appreciate that the game could and maybe should have been called off but your communication skills were appalling.
I await your response.
I have heard nothing from Accrington while SUFC did acknowledge my e-mail but had nothing to answer, I just copied them in.
Here it the FL reply to my e-mail that is below...
Nick,
Thank you for your email regarding the postponement of the Accrington versus Southend fixture. Obviously, a late postponement is always disappointing, not least to travelling supporters.
On this occasion, the referee made his decision to call off the match due the pitch being in an unplayable condition and to ensure the safety of players and officials involved.
Unfortunately, the rainfall in the 24 hours preceding kick-off caused the pitch to become extremely heavy, and whilst a significant amount of work was carried out by the club to remedy the surface in the hours leading up to the scheduled kick off time, on this occasion a postponement was necessary.
Ticketing arrangements for the re-arranged fixture have yet to be confirmed by the club.
Regards,
Andrew Pomfret
Customer Services Officer
The Football League Limited
I wrote....
Dear Sirs,
I am not sure where the blame lies there so I thought I would send this to both of you. (FL & Accrington)
I refer to the above mentioned game that was postponed at 1.30 on Saturday without any prior suggestion that the game was in doubt. A party of four of us travelled, under false pretences as it transpired, from Essex, Norfolk and Cambridgeshire at considerable cost.
Obviously had there been any hint that the game was in doubt and an understandable earlier pitch inspection planned following Friday night’s rain then we would have set off later and had the chance to turn around thus saving us money and time.
At the very least I think we deserve a full explanation to the shambles and ideally some form of compensation – this is not how a business should be run. We do appreciate that the game could and maybe should have been called off but your communication skills were appalling.
I await your response.
