Trains

[chaco27saf]

Hey all, I'm hoping someone could help me with a problem.

On saturday, when I was returning from the game, I was on a slightly delayed train to Manchester.  This messed up my whole journey, however, and long story short I arrived in Preston after the last rail replacement coach to Lancaster had departed.  After dealing with a p**k of an employee who told me that getting back to Lancaster was my problem, and not his I ended up having to get a taxi to other side of the city to catch the last Stagecoach bus to Lancaster.  As a result I am now out an additional 15 pounds.  Since this all happened through no fault of my own, I was hoping to maybe get a refund of this money, since to say I'm broke at the moment is a definite understatement.

I have contacted National Rail, who told me to get in touch with the train company I was on.  However, I have no idea who to get in touch with, since every service I was on or supposed to be on was operated by a different train company, and the two that I thought might be able to help basically don't care about my problem.

So does anyone know who I maybe should get in touch with, or should I just forget about the whole thing and move on.

Thanks

-Seth

 

[perth shrimper]

Sad to say Seth, but..........
Welcome to the U.K, everyone will shirk responsibility until you finally
give up in desperation.

 

[Blue Missy]

If I were you - I would call up National Rail enquiries again and ask them which train company operates the route between Cleethorpes and Manchester and see if they can give you the contact number for their customer services. Failing that, I would probably just forget about it!

 

[West Country Shrimper]

My friend was getting a train back from Brum to Cheltenham. Her train was delayed, in the same circumstances as you and had to get a cab back. This cost her £80, but luckily the train company, think it was Virgin, paid it for her. You should def get in touch with rail company.

I was also on a delayed train from Padds, and had to get a connecting one from Swindon to here. This ultimately delayed the Swindon train, as it waited for my one.

 

[Guest]

Quote[/b] (chaco27saf @ May 09 2005,03:28)]Hey all, I'm hoping someone could help me with a problem.

On saturday, when I was returning from the game, I was on a slightly delayed train to Manchester.  This messed up my whole journey, however, and long story short I arrived in Preston after the last rail replacement coach to Lancaster had departed.  After dealing with a p**k of an employee who told me that getting back to Lancaster was my problem, and not his I ended up having to get a taxi to other side of the city to catch the last Stagecoach bus to Lancaster.  As a result I am now out an additional 15 pounds.  Since this all happened through no fault of my own, I was hoping to maybe get a refund of this money, since to say I'm broke at the moment is a definite understatement.

I have contacted National Rail, who told me to get in touch with the train company I was on.  However, I have no idea who to get in touch with, since every service I was on or supposed to be on was operated by a different train company, and the two that I thought might be able to help basically don't care about my problem.

So does anyone know who I maybe should get in touch with, or should I just forget about the whole thing and move on.

Thanks

-Seth

Form a coalition of the willing and kick their asses!

That's what I'd do, anyway!

 

[CANV]

15 quid.. dont bother, the hassle isnt worth it.. its only 28 of your american dollars...

 

[chaco27saf]

Thanks everyone, I've called Transpennine train company and they were helpful, they are refunding the entire cost of my train ticket, and seeing as how I made most of the journey except for the last 20 miles, I am happy with that!

 

[Guest]

Good result. Happened to me on the train home from Cardiff after we got delayed behind the club's chartered train when it got stuck on a hill and the people at Birmingham messed up. Luckily when I finally got on a train that I thought was going to get me home, the nice young train manager spotted that it wouldn't and got me a taxi, carried my bags and generally brightened my evening

.

They're usually pretty good, afterall what's £15 to them?

Now we've solved your problem, does anybody know why I can't log in? I started a help I can't log in thread on the problem section and somebody suggested a solution but now I can't reply to it because I'm not logged in

 

[Bob Cratchitt]

have you typed in your password?

 

[Guest]

Yep, I might be a female but I'm not quite that technologically incompetent! )

It just keeps saying I don't exist.

 

[Bob Cratchitt]

i did not say that but when you start to support someone you have to ask the stupid questions first, otherwise hours later you ask the dumb question and it works.

So sorry no offence intended especially re sex.

Anyway have you cleared your cache and cookies from your browser??

 

[Guest]

Quote[/b] (Bob Cratchitt @ May 09 2005,23:43)]

i did not say that but when you start to support someone you have to ask the stupid questions first, otherwise hours later you ask the dumb question and it works.

So sorry no offence intended especially re sex.

Anyway have you cleared your cache and cookies from your browser??

None taken at all, you didn't say it anyway - I did

Yes, I've tried the cache and cookie thing. Leeboy suggested I checked everything was in the correct case as everything's case sensitive, tried that too.

Very strange. I blame the linesman.

 

[Bob Cratchitt]

try again

 

[Guest]

Sorry, we could not find a member called Katecat, are you sure it's correct?

 

[Bob Cratchitt]

You should have an email from me, to the email you used to register with.

 

[Katecat]

try again pls Katecat

 

[Katecat]

How did you do that? Or did I give my 'I'm not a dumb female' speech a bit prematurely?

Thanks!

 

[Bob Cratchitt]

Np - i have sent an email to you explaining, no need to discuss it further here