Hawkwell Blue
Manager
Went to collect my tickets at the North East ticket office after 12.30 as instructed yesterday only to find it shut at 12.45. Went to main ticket office to tell them, queued up for ten minutes and when it was my turn the lad serving me motioned for me to wait while he proceeded to make a personal mobile phone call, unbelievable. Eventually I was seen and told the other office was open as the key had now been found. The club must remember that the ticket office is often the only direct contact fans have with the club and they must get it right.