
Following meetings with Southend United today, we are making some alterations to arrangements to assist the constant flow of coaches from Roots Hall but also to provide as much flexibility as possible to supporters.
All Southend United and Shrimpers Trust passengers will now queue together and will be boarded on a first come, first served basis starting from 9am until 10.30. Coaches will depart as they are filled during this time with the last departure time at 10.30. We hope this will eliminate any
confusion at Roots Hall as to boarding correct coaches.
There will be stewards and Trust volunteers on hand to help you. If you have any problems on the day please call the travel phone on 07892 905338
Please see attached diagram showing the location of coaches on your arrival to Roots Hall.
For those travelling from the Watermill, we have 3 coaches boarding from here. These will arrive from 10am and depart as filled until 11am.
Frequently asked questions:
Can I park at Roots Hall?
Unfortunately, due to the volume of coaches at Roots Hall there will be no car parking available at Roots Hall.
Can I leave my bag on the coach during the game?
You will board the same coach on your return journey therefore bags can be left on board. Please note that this is at the owners own risk.
Can I sit with my friends?
Yes, please ensure you arrive and queue together as you will be boarded in order.
Will I be allocated a coach?
No, coaches will be boarded together with the official SUFC coaches. You will remain allocated to this coach on your return.
How will I know it’s a Trust coach?
Both SUFC and Trust coaches will be boarded together. Just show your confirmation to board.
I have not received any coach tickets?
Don’t worry! We just require your email confirmation to board. Let us know if you need help.
I can’t find my confirmation?
Check your junk mail, if still can’t find please email info@shrimperstrust.co.uk
Are we going back to the EFL?
Absolutely - enjoy the game!

If you have any further questions, please email us on info@shrimperstrust.co.uk and we will post any further common questions here.