Whats up with Vodafone SATV? Share the bad experience!
Right,i love a contract and getting a free phone each time i switch.
So...every year or so i go to Bluewater where all the major players are and go round for a couple of hours getting the best deals and playing them off against each other.
Anyway,i strikes up this deal with these wa**ers at Vodafone,which admittedly was like peanuts for mega-hours talk-time a month,no-one could get near them!
Walked out the shop later with me new phone like i'd just sold some shares for a trillion pound,feeling a proper Mr Fixer!
2 days later,i get a phone call and Vody are telling me the salesman couldn't do a deal like that as they've changed their tariffs.I say,fine,so what are you offering? They say well,for just a couple of squid more they'll give me more talk-time and much less texts,i say that's fine as i talk more than text anyway.
5 days later my phone is cut off!
I borrow my wife's moby and bell them."Oh,sorry" they say,we've been re-aligning your tariff! Yes,i reply but i've had no phone for 4 days now and this is no good! Anyway,hours later and it's back on again.
Then the first bill arrives....with the wrong tariff!! So i phone Vody and complain and they reply that they've got no record of this tariff i was promised and promise to fix the error.
2 bills later and they're STILL getting it wrong and i'm paying over the odds so i bell them again."i don't know how anyone could give you that tariff sir,it's too cheap" they inform me."Let me speak to your manager" i say and sure enough he arrives. by now i'm ****ed at their behavior so i give him both barrels."Right sir,on the rest of your bills we shall show a credit and basically charge you half as you are in credit with us". Oh goodie,i'm thinking....
So this was done and it all ran smoothly for a year.Until the summer of '07.
A letter from Vody arrives on my doormat telling me that my deal will not be honoured anymore and i'm getting charged a new tariff. Which is DOUBLE what i'm paying!!
So i bell them and protest at my treatment,i speak to the manager and he says all they can offer is my old deal for the first 6months and then double for the 6 after.I reluctantly agree feeling worn out by it all.
I phone them up at around X-MAS and ask for Vodafone Passport which basically lets you phone while abroad using your tariff minutes for just a 40p connection fee and they agree to this.
I flit off to Spain then Rome and come back with no probs on my bill.
Then last month i notice the Vody Passport isn't on my bill so as i'm flying out to Spain taking the kids and leaving the wife at home then i realise i shall need to report back to her daily as she'll be worried.
So i call Vody and they say: "well sir,you've got Vody Passport on one system but not on the other!" I ask will i get charged for any calls abroad then? To which they reply well it's best in your case to use public phone boxes as they're cheaper.Bollox to that i think,i'm gonna be very rural where i'm going,not exactly Benidorm,i'll use my mobile.Guess what? £35 of calls made abroad on my next bill!! The ferkers!
To top all this off,they've stopped me texting and receiving texts for the last 2 Months.They've been having some gremlins so they inform me after thr second time i call them complaining.
As we speak,i still can't text.
Vodadon'tphone,never EVER again!!:thumbdown: :'( :( :censored:
