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Club Information SUFC Internet Down.

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Cricko

Zone Owner ⭐⭐🦐
Staff member

Southend United can confirm that Roots Hall is currently without internet service due to a major incident in the local area. The disruption is affecting approximately 75 businesses, including the club, and is beyond our control.

Following an in-depth on-site investigation by CityFibre’s Field Support team, a restoration plan has been developed, and work is currently ongoing to resolve the issue.

As a result, there is currently no internet across the club, along with the Ticket Office and club office phone lines being down.

We are liaising closely with CityFibre for regular updates, but in the meantime advise supporters looking to purchase tickets for tonight’s game to do so online.

We appreciate the patience and understanding of our supporters during this frustrating incident affecting the area around Roots Hall, and will provide further updates as soon as more information becomes available
 
Not blaming the current ownership for a second but surely should have continuity planning on such circumstances. It's pretty easy to get 5G data failover nowadays.
 
They obviously have as Criko provided a link to purchase tickets.
Its not a new link. Its the same link as normal. They just can't sell tickets in person as internet is down. The site that hosts the tickets (and the main website etc) are not down.

Online ticket sales should be unaffected. Will just be those who want to buy "in person".

Wonder if it will affect the ticket turnstile scanners as that must work on some form or wireless internet to validate the QR code
 
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