Question openreach/TalkTalk

[SUFC_Ross]

So Monday there was an open reach van that pulled down my road and started working, I walked my daughter to school and by the time I got home he'd packed up and left, got back inside and have been left with no dial tone and no internet in my house, spoke to TalkTalk as they are my provider they said as there was an openreach van outside and its outside the property It isn't TalkTalk's problem and to contact openreach, funnily enough openreach are saying the same thing its not there problem and to take it up with my provider to get it sorted.

can anyone shed any light? how do I go about getting this fixed?

 

[MK Shrimper]

Threaten to change ISP. They'll be round in a flash.

 

[Yorkshire Blue]

So Monday there was an open reach van that pulled down my road and started working, I walked my daughter to school and by the time I got home he'd packed up and left, got back inside and have been left with no dial tone and no internet in my house, spoke to TalkTalk as they are my provider they said as there was an openreach van outside and its outside the property It isn't TalkTalk's problem and to contact openreach, funnily enough openreach are saying the same thing its not there problem and to take it up with my provider to get it sorted.

can anyone shed any light? how do I go about getting this fixed?

E-mail dido.harding@talktalkplc.com

Her office will then deal with it and they are a lot quicker than going through the usual channels.

If they come back and say it's an openreach issue point out that your contract is with talktalk and not openreach.


Also e-mail your MP cc clive.selley@openreach.co.uk and complain about OpenReach's monopoly and how they are apparently screwing you over but you can't change provider.

Good luck.

 

[Pubey]

E-mail dido.harding@talktalkplc.com

Her office will then deal with it and they are a lot quicker than going through the usual channels.

If they come back and say it's an openreach issue point out that your contract is with talktalk and not openreach.


Also e-mail your MP cc clive.selley@openreach.co.uk and complain about OpenReach's monopoly and how they are apparently screwing you over but you can't change provider.

Good luck.

did exactly this but with BT. I think all the major players have an executive complaints office who then take things forward and actually have power for compensation etc.

 

[SUFC_Ross]

E-mail dido.harding@talktalkplc.com

Her office will then deal with it and they are a lot quicker than going through the usual channels.

If they come back and say it's an openreach issue point out that your contract is with talktalk and not openreach.


Also e-mail your MP cc clive.selley@openreach.co.uk and complain about OpenReach's monopoly and how they are apparently screwing you over but you can't change provider.

Good luck.

Thanks very much YB just composing my emails now.

 

[MK Shrimper]

Thanks very much YB just composing my emails now.

Can you add a bit about how her records were ****ing dismal dirges? Thanks x

 

[RHB]

Can you add a bit about how her records were ****ing dismal dirges? Thanks x

Must be time for a work break soon MK, surely?

 

[MK Shrimper]

Must be time for a work break soon MK, surely?

Who are you my conscience? I multitask thanks. :tease:

 

[Another Surrey Shrimper]

Can you add a bit about how her records were ****ing dismal dirges? Thanks x

Talk Talk? My fav Essex band and probs in my top ten for the country.

 

[MK Shrimper]

Talk Talk? My fav Essex band and probs in my top ten for the country.

No, Dido Florian Cloud de Bounevialle O'Malley Armstrong. Let's roc..... :zzzzz:

 

[Another Surrey Shrimper]

No, Dido Florian Cloud de Bounevialle O'Malley Armstrong. Let's roc..... :zzzzz:

I worked with her boyfriend briefly - he was a tool

 

[Gremlin]

I worked with her boyfriend briefly - he was a tool

Who on earth would call their child Briefly?

 

[Rusty Shackleford]

Talk Talk? My fav Essex band and probs in my top ten for the country.

Good shout - especially liked 'Today', but not in the same league as ver Mode.

 

[Another Surrey Shrimper]

Who on earth would call their child Briefly?

Double barrel surname too