Counterfeit Ipod

[OldBlueLady]

Was wondering if anyone out there has any contacts or advice for me. My daughter wanted a pink Ipod for her birthday and stupidly I managed to get one from someone seemingly reputable on ebay. As it goes it looks as if their account might have been hacked so not entirely my fault! Now prior to this I'd got one for hubby to embarrass himself on the train as he does have the terrible habit of singing along to everything in the belief that he has a wonderful singing voice, so although his was a 4gb and hers was an 8, we could compare the two quite easily and noticed there were significant flaws in the ebay one. For instance, it doesn't scroll correctly - you click it to move on; the "ok" or enter button doesn't work; the software loaded gives a completely different typeface; the casing doesn't meet properly at the corner and the 8gb is not imprinted on the back cover but on a little sticky label. These are the obvious flaws, there may be more. Needless to say the vendor is now not responding to emails.

I have subsequently got her a replacement and it is quite clear that the pink one is not the real thing.

There won't be any trouble with ebay as it was paypal protected, but what they've said is that they may need a letter from someone who can professionally back up our claim that it is a counterfeit item, on headed paper. This is what I'm looking for, anyone who can point me in the right direction to obtain said back up - any ideas?

 

[steveo]

This is what I'm looking for, anyone who can point me in the right direction to obtain said back up - any ideas?

Could try the Apple shop. They always seem very helpful.

 

[OldBlueLady]

Could try the Apple shop. They always seem very helpful.

Thought of that, was hoping for something or someone a bit nearer to home, but agree they would be the best bet if nothing else turns up. Thanks, though.

 

[Andyhsufc]

Thought of that, was hoping for something or someone a bit nearer to home, but agree they would be the best bet if nothing else turns up. Thanks, though.

You could email them some photos etc and explain the problem and they might be able to tell you from them if it is a fake

 

[OldBlueLady]

You could email them some photos etc and explain the problem and they might be able to tell you from them if it is a fake

I could but then I think actually this may just be a perfect excuse to go to Bluewater this weekend!

 

[Andyhsufc]

I could but then I think actually this may just be a perfect excuse to go to Bluewater this weekend!

What is it with ladies! Any excuse...

 

[OldBlueLady]

What is it with ladies! Any excuse...

C'mon give me a break! I think it's the least I should expect after missing out on the Osmonds!

 

[Southend_Lady]

Put the dud one back on Ebay and try to make back some of your hard earned money. Its every man for himself thesedays...

 

[Pubey]

i had a problem like that with a hockey stick that i bought that was fake. get in touch with apple to make them aware. give them as many details as you have about the seller. did you buy it through paypal? if so you can open a dispute with them, even if their ebay account has shut/been frozen

 

[Southend_Lady]

i had a problem like that with a hockey stick that i bought that was fake. get in touch with apple to make them aware. give them as many details as you have about the seller. did you buy it through paypal? if so you can open a dispute with them, even if their ebay account has shut/been frozen

A fake Hockey stick?! What you mean you ordered it and a tennis racket or cricket bat turned up?

 

[Pubey]

A fake Hockey stick?! What you mean you ordered it and a tennis racket or cricket bat turned up?

nah i ordered what i thought was a top of the range composite hockey stick from pakistan and instead i received a badly painted wooden hockey stick... the most blatent fake i've ever seen. i went mental, negged him on ebay, opened a dispute on paypal and told Grays Hockey about it... he gave me a full refund and told me to keep the stick! i think his account has been shut down now

 

[Clarky_Blues]

We act for one of the UK's leading brands and 90% of their counterfeit problems are on Ebay. In a month we take down and recover damages from approx 250 infringers from across the world. Our experience with working with some of the UK's leading brands is that don't buy any new products, especially fashion, electrical etc from Ebay. What is the point of buying a new one £10 cheaper on Ebay?

A good example is of one of my mates recently purchased a new Calloway driver (golf) from Ebay. I told him not to do it as Calloway is one of the most counterfeit brands around - especially with the number coming out of China. Anyway, he did not listen and paid about £60 cheaper than it retails in pro shops etc. Gets delivered next day and he takes it down the range etc - immediately notices that the shaft is shorter than his other Calloway woods. He then proceeds to tee it up and duck hooks it constantly. He then goes to his lesson and the pro tries it with the same outcome. Anyway best to come is when he turns it upside down to look at the sole it does not say Calloway but Galloway!! How we laughed! But I did warn him and he is now known as George (Galloway).

 

[steveo]

Beware of fake Gillette Razors on ebay. Really cheap but after one shave they are blunt.

 

[davewebbsbrain]

Could try the Apple shop. They always seem very helpful.

Question is..if you wanted to buy 2, would they be able to sell you a Pair?

 

[OldBlueLady]

nah i ordered what i thought was a top of the range composite hockey stick from pakistan and instead i received a badly painted wooden hockey stick... the most blatent fake i've ever seen. i went mental, negged him on ebay, opened a dispute on paypal and told Grays Hockey about it... he gave me a full refund and told me to keep the stick! i think his account has been shut down now

Interestingly, I've had confirmation from paypal that they are going to refund the money but that I have to return the item to the seller first, and I have 10 days in which to do this. Now this seems a bit strange to me, surely if it's counterfeit I would have thought they would want it - it's one of a batch of 7. What's he going to do with them other than try and sell them on again? Also the address they've given is in a completely different area to where the account holder is registered. All sounds a bit suss.