Basic banking life skills.

[DTS]

As I am in the slow and painfull process of buying another flat I am at the moment in and out or the wonderful branch that is LSTB in Borough High Street. I am convinced that LTSB should shut this branch and open it as a museum as the decor, staff and facilites date back to pre-war England.

I have however become increasingly frustrated with a number of members of the British Public that dont seem to even have the most basic of understanding of basic banking.

The last few weeks I have seen the following attempted transactions.

1) A chinese man trying to pay in random bags of mixed coppers and small silvers bagged up in sandwich bags.

2) A mid-twenties woman going into a branch to close an account and failing to bring any form of ID.

3) A fat fat fat Greek customer attempting to draw £7000 over the counter without giving any form of prior notice.

Now clearly all of the above are not allowed with 99% of banks etc etc yet all three of the above people moaned at the cashiers.....

Is it me or should you basically know the above are never going to happen.

DtS

 

[Kent Shrimper]

****wits like that really **** me off.

 

[C C Csiders]

A similar experience: I went into my local NatWest branch in Chelmsford armed with a sawn-off and wearing a clown mask. When I asked the cashier to "give me the dough, now" she pressed an alarm button, and I had to run out of the bank, get in Spider the Pole's getaway car and make off sharpish, before Plod felt me collar. I was right nauzed off good and proper. I mean an alarm button mid-blag.

 

[SUFC_Al]

:thump: :thump:

I remember a few years back there was this family queueing in Barclays, they couldn't speak great English and I thought I'd be in the bank longer than I wanted to.

45 minutes they took at the counter, all they wanted to do was withdraw some money and they didn't have any in their account. But did they just go away and accept it, no. They just kept on saying, "we need money" and the poor cashier must have said hundreds of times "you have no money in your account", "but we need money" arrrggghhhhh :flamer: :flamer:

 

[C C Csiders]

What winds me up, whilst queuing at lunchtime is old blokes who insist on giving the cashier their own and their families life history.

F**K OFF!

 

[RobM]

I tried to move money from one account to another at the same branch.

They refused because I had no ID.

Hold on - my money in MY account to another account! £1,000 no. £999 yes, that was fine.

 

[DTS]

I tried to move money from one account to another at the same branch.

They refused because I had no ID.

Hold on - my money in MY account to another account! £1,000 no. £999 yes, that was fine.

That is annoying I know...

I used to work in a branch of Yorkshire - Doing the mortgages but had to cover the counter in my lunch break and that is one thing I used to hate as customers used to go mental.

 

[pickledseal]

I always liked using the Barclays in Cambridge. I used to go and get 2 or 3 grand changed every Friday morning (notes -> coins) - no idea how I never got mugged - most of it in pound coins. Now they knew this happened every Friday and an arrangement had been made with the bank - however whoever the cashier was they *always* used to moan. Sometimes, I told them to go ask the manager if it was a problem.... They always used to hurry back apologise massively to me and get the money in double time.

It all goes back to the day when Barclays 'ran out' on money on a particually busy Friday when everyone wanted some for the weekend. Luckily, they had the clever sense to pop over to the pub and ask to borrow some. Luckily there was a 'good few' grand sat in the safe (it was double figures and then some) and Barclays were very relieved to be bailed out.

Good fun times :)

 

[DTS]

I always liked using the Barclays in Cambridge. I used to go and get 2 or 3 grand in change every Friday morning - no idea how I never got mugged - most of it in pound coins. Now they knew this happened every Friday and an arrangement had been made with the bank - however whoever the cashier was they *always* used to moan. Sometimes, I told them to go ask the manager if it was a problem.... They always used to hurry back apologise massively to me and get the money in double time.

It all goes back to the day when Barclays 'ran out' on money on a particually busy Friday when everyone wanted some for the weekend. Luckily, they had the clever sense to pop over to the pub and ask to borrow some. Luckily there was a 'good few' grand sat in the safe (it was double figures and then some) and Barclays were very relieved to be bailed out.

Good fun times :)

God I used to hate people like you in that case.:mad:

We used to have customers in with bags and bags of change never really knowing what was in there and expect muggins here to sit there and count it. I had sometimes 20 people in a queue and they would tie me up for 25 mins at a time.

We would tell them time and time we only accept full bags of change etc etc but no-one would listen.

God I hate the public.

DtS

 

[Pubey]

to carry all that change Andy had to bust out the MC Hammer trousers

looking good!

 

[canveyshrimper]

I recently went into my local branch of Barclays to check on something on my account, and was amazed to discover they were holding a whole load of wrong personal information about me. Wrong address and date of birth for starters, how the hell they sent my statements, cards etc to my correct address under these circumstances was surprising. However the amount of personal information and documents I had to produce to correct was incredible.

So I think anyone going to a bank and expecting service on the above 3 options are clearly stupid in the extreme.

 

[Cricko2]

What winds me up, whilst queuing at lunchtime is old blokes who insist on giving the cashier their own and their families life history.

F**K OFF!

So very true mate .ARGHHHHHHHHHHHHHHHH!

 

[pickledseal]

God I used to hate people like you in that case.:mad:

We used to have customers in with bags and bags of change never really knowing what was in there and expect muggins here to sit there and count it. I had sometimes 20 people in a queue and they would tie me up for 25 mins at a time.

We would tell them time and time we only accept full bags of change etc etc but no-one would listen.

God I hate the public.

DtS

I used to go in with a few grand in £20 and £50 notes and get those £500 pound coin bags... bloody heavy but a simple and quick transaction!
Sorry I didn't really make it clear that was the thing I was doing. Will go back and edit now! Sorry!

 

[SUFC_Al]

speaking of Barclays, I moved house in May last year and a couple of days before the purchase was complete I went in and changed my address, all seemed well until I lost my card one day, ordered a new one and it didn't show up. I ring up and ask what's going on and they didn't know and sent out another one. The following week whilst checking my account I find some transactions I didn't do, as you can probably guess I was fuming and somewhat confused. I ring the bank and they have my new address so I go to the branch at lunch to get to the bottom of it and they had only changed my address on the "letter" screen and not the "other two" which I knew nothing of, so they sent my replacement cards to an address of four years ago! They were so unhelpful and didn't give a monkeys about my predictament, eventhe fact that my account had been cleaned out and I had no money for weeks :mad:

Suffice to say I'm not with Barclays anymore :guns: :flamer: :guns:

 

[Interpol Shrimper]

All banks are scum, end of!

 

[Xàbia Shrimper]

Back in the 80s I invested a sizeable sum in TSB shares for the express purpose of making a bit of money to help fund the purchase of my first property. It was a risk but when it came to selling said shares, the return was going to be enormous. So, after making the necessary appointment, I walked into the TSB in Southend High Street (my account holders) and spoke with the relevant financial "expert" who, despite giving him the luxury of knowing why I was selling, then proceeded to call me an "idiot" for deciding to sell my portfolio because, according to his "expert" analysis, the price was going to continue to rise for the forseeable future.

After the second time he called me "stupid" for deciding to sell (accompanied by that annoying ******* in of breath and shaking of head), I rose to my feet, snatched the certificate from his hands and demanded to see his superior. He gave me that blank "what have I done?" look that such advisors tend to give when confronted by someone who has the balls to question his/her judgement and walked out of the room with the sort of face that suggested that he would be heading for the toilets for a long, old blub.

I explained the situation to the manager and he invited me to fill out the relevant paperwork for the sale of my portfolio; the brokers got me a good price, enough for a deposit and a sizeable proportion to cover those tough few months in one's first property.

Two weeks later the share price dropped markedly. I would have still made money (I believe very few people, if any, lost money on the original share issue) but not as much as made when I sold. About two months later I popped in the same branch and this so-called "financial expert" was working at one of the cashier windows ...